Customer Services Assistant
Description
If you are articulate, confident, computer literate with a pleasant telephone manner and enjoy working in a friendly and fast paced environment then please read on.
Our growing freight consultancy requires 2 more additional full time staff (9am - 5.30pm) to work in its Broughton (Scottish Borders) office.
Working with our major carrier partners we provide International and UK parcel and freight services to small and medium sized businesses.
The successful candidates will be provided with a thorough induction, with ongoing training and coaching, to ensure that they can, in turn, assist both new and existing customers in using our on-line shipping portal.
The other key responsibilities include;
Source and provide freight quotes to customers
Management of existing customers needs
Reconciliation and generation of invoices
Supervision of accountancy software, Xero
So if you are enthusiastic, highly motivated and energetic then we'd love to hear from you.
Please forward your CV with a brief covering letter highlighting why you believe you'd be suitable for one of these positions.
Salary is negotiable based on age and experience.